I can’t believe that it’s already the middle of week 6!  I’ve been pretty busy here in the San Francisco office, helping with renewals, etc.  I’ve been doing a lot in BenefitPoint, to make sure that everything is updated as new plans go into effect for some of the large hospitality clients.  I’ve also been entering some information for the Lafayette office, which has some smaller clients, so I’m learning a lot about the differences between different sizes of clients, and how each office handles their client service.

The San Francisco office has a team that focuses on RETA, which is a Catholic healthcare trust.  They just finished a pilot wellness program with some of their groups within RETA, so I was able to attend a meeting that debriefed one of the groups on the pilot program.  It was really interesting to see how the implementation and success of the program was so dependent on the support from upper management.  It seemed like a very beneficial program, and they provided various incentives for finishing the program, and also entered participants into a raffle for additional prizes.  On the other side of it, we were also able to see what potential healthcare cost savings would be.

One of the things that I’m enjoying most so far throughout this internship is being treated as a part of the team, and being given tasks to finish that are time sensitive, and working with everyone else to meet the deadline.

I’ve also been working on the intern project, and talking with the producers in our office regarding their different styles, which has also taught me a lot about each producer and their success in bringing in and retaining clients.

Looking forward to talking with everyone tomorrow on the conference call!

- Melanie in SF

Now that the business trip is over, and all the interns are back hard at work at the individual branches- its hard not to miss our week in Chicago. But, work needs to be done and this is what I am currently working on in Utah. My first week at Gallagher, I attended a two day training on BenefitPoint. This has been quite helpful because it is a complicated system to use at first, but once you start entering data it gets easier and easier. Since we are a recently purchased company, we have been taking all of our clients’ folders, and entering their benefits, rates, and claims data into this new system, BenefitPoint.  This is basically the meat of what I’ve been doing this week. It is tedious work but time flies by when I’m entering data. I have also attended a couple of conference calls during the week as well. Hope everyone has a great rest of the week and a fabulous weekend.

 - Libby in Holladay, UT

A few photos from my trip to Chicago:

Millenium Park

P S Bangkok