The producer I admire in my office is John. I went out with him on a renewal meeting last week and thought he did a fantastic job of walking the thin line between broker and friend. He was friendly and easy to relate to but also extremely professional and prepared for every question the client threw at him. He made the client feel important and I could tell how much they trusted him. His presentation of the renewal was well rehearsed but came off completely natural.
I only saw him interact with this particular client but from what I saw, I can tell he is consistent in his dealings and this is why I consider him a success.
-Elena in Orange County