I can’t believe that it’s already the middle of week 6! I’ve been pretty busy here in the San Francisco office, helping with renewals, etc. I’ve been doing a lot in BenefitPoint, to make sure that everything is updated as new plans go into effect for some of the large hospitality clients. I’ve also been entering some information for the Lafayette office, which has some smaller clients, so I’m learning a lot about the differences between different sizes of clients, and how each office handles their client service.
The San Francisco office has a team that focuses on RETA, which is a Catholic healthcare trust. They just finished a pilot wellness program with some of their groups within RETA, so I was able to attend a meeting that debriefed one of the groups on the pilot program. It was really interesting to see how the implementation and success of the program was so dependent on the support from upper management. It seemed like a very beneficial program, and they provided various incentives for finishing the program, and also entered participants into a raffle for additional prizes. On the other side of it, we were also able to see what potential healthcare cost savings would be.
One of the things that I’m enjoying most so far throughout this internship is being treated as a part of the team, and being given tasks to finish that are time sensitive, and working with everyone else to meet the deadline.
I’ve also been working on the intern project, and talking with the producers in our office regarding their different styles, which has also taught me a lot about each producer and their success in bringing in and retaining clients.
Looking forward to talking with everyone tomorrow on the conference call!
- Melanie in SF